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What We Do

Codural connects your Facebook and Instagram pages, monitors every customer message, and puts an AI customer service employee to work answering them 24/7 with zero complex setup.

Our Services

Customer Support Dashboard

Follow customer orders, human-handoff requests and your AI employee's status for every page.

Smart Reply Setup

Design response templates, define keywords, and control auto-reply timing and behavior.

Channel Management

Connect Facebook pages and Instagram accounts, attach products, and configure access for each channel.

AI Customer Service Employee

Responds around the clock in any language with accurate, helpful answers.

Who We Are

At Codural, we provide an AI customer service employee that answers your customers accurately and quickly, and guides them through to purchase when needed.

You can customize the AI behavior per page, define your products, and set the response tone and policies to deliver a consistent, professional experience across all your channels.

Your AI employee replies within seconds, ensuring fast and reliable service for your customers 24/7.

FAQ Frequently Asked Questions

Codural is an AI-powered platform that connects to your Facebook and Instagram pages and automatically replies to customer messages 24/7. It understands questions, provides accurate answers, and can guide customers toward making a purchase — all without any manual intervention.
You provide custom instructions for each page — things like your products, prices, working hours, return policy, and delivery areas. The AI uses these instructions to generate accurate, context-aware replies for every customer conversation.
Absolutely! You can pause your AI employee at any time by sending "stop" in the conversation or from the dashboard. Your AI employee also stops automatically when it transfers a conversation to a human agent. Send "start" to resume.
Your AI employee automatically detects the customer's language and replies in the same language. It supports Arabic (both formal and colloquial), English, and many other languages seamlessly.
We offer a free 3-day trial for every new account. After that, the monthly subscription is only $10/month with no long-term commitment — you can cancel anytime.
Yes. All data is encrypted and stored securely. We never share your information with third parties. Conversations are only accessible through your account, and you can delete your data at any time.
Not at all. Just sign in with Google, connect your Facebook/Instagram page, add your store instructions, and your AI employee starts working immediately. The whole setup takes less than 5 minutes.
Your AI employee automatically transfers the conversation to you (the human agent) and sends you an instant notification. You take over the conversation seamlessly, and your AI employee stays paused until you're done.